At Ocean OS Group ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you engage with our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following personal information necessary to provide our services:

• Names

• Email addresses

• Login credentials

• Other information required to implement services on your behalf

  
  

b. Collection Methods

We collect personal information through:

• Direct communication with you

• Third-party communication tools

  
  

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services

• Communicate with you regarding updates, services, and customer support

• Improve and personalize your experience

• Implement services on your behalf as per your requirements

• Prevent fraud and enhance security

  
  

3. Third-Party Services

We utilize third-party tools to facilitate our services, including but not limited to:

• Slack

• Google Workspace

• NMI Payment Gateway

  
  

These third-party service providers may collect or process personal data on our behalf solely to perform tasks related to our services. We ensure that these providers are obligated to protect your information and not disclose or use it for any other purpose.

4. Data Sharing and Disclosure

We do not share your personal information with any third parties, affiliates, or service providers except as described in this Privacy Policy. We may disclose your information:

• To comply with legal obligations

• To protect and defend our rights and property

• To prevent or investigate possible wrongdoing in connection with our services

• To protect the personal safety of users or the public

  
  

5. International Data Transfers

Your information is stored and processed on cloud-based services. While we primarily serve clients in the United States, the cloud services we use may process data in other countries. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Compliance with Laws

We comply with all applicable U.S. laws and regulations concerning data privacy, including the California Consumer Privacy Act (CCPA) where applicable.

Consumer Rights Under CCPA

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information.

These rights include:

Right to Know

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.

Right to Delete

You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions.

Right to Opt-Out of Sale of Personal Information

Ocean OS Group Inc. does not sell your personal information to third parties. However, you have the right to request that we do not share your personal information with third parties for marketing purposes.

Right to Non-Discrimination

You have the right not to be discriminated against for exercising your rights under the CCPA.

How to Exercise Your Rights

To exercise any of these rights, please submit a request to our service team at accounts@oceanops.ai. We will respond to your request in accordance with the CCPA within the required time frame.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and in compliance with applicable laws, including the CCPA.

Third-Party Data Sharing

Ocean OS Group Inc. does not sell, rent, or lease your personal data to third parties for their marketing purposes. We may share personal information with trusted service providers who assist us in providing services, but these third parties are prohibited from using your information for any other purpose.

Personal Information Collected

We collect the following categories of personal information in the course of providing services to you:

• Personal identifiers (e.g., name, contact information)

• Professional or employment-related information (e.g., job title, company information)

• Commercial information (e.g., payment information, transaction details)

7. Data Security Measures

We prioritize the security of your personal information and implement best practices to protect it, including:

• Confidentiality agreements with our team members

• Secure storage solutions

• Regular security assessments

However, please note that no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain your personal information only as long as necessary to provide you with our services and to fulfill the purposes outlined in this Privacy Policy. The retention period may vary based on your specific needs and legal obligations.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience. These technologies help us understand how you use our services and allow us to improve functionality and user experience. You can control cookies through your browser settings; however, disabling cookies may affect certain features of our services.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If you believe that a child under 13 has provided us with personal information, please contact us immediately at accounts@oceanops.ai, and we will take steps to remove such information.

11. Communication Methods

We communicate with our clients through various channels, including:

• Email

• SMS

• Phone calls

• Video calls

• Third-party messaging apps

• Our own platform

We may send updates and information about our services to current customers. You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

12. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your data through our admin backend or by contacting us at accounts@oceanops.ai. We will respond to your request within a reasonable timeframe.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: accounts@oceanops.ai

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The most recent version will always be posted on our website with the "Last Updated" date at the top. We will notify you of any significant changes by:

• Posting a prominent notice on our website

• Sending a notification to you through your preferred communication method

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.